ESG Security has continued its excellent start to 2019. The company has been awarded a contract to provide manned guarding to a busy retail park, located near Birmingham city centre.
The contract has been awarded following a competitive tender process. ESG Security was up against two existing suppliers of the managing agent. However following an office audit and site inspection, ESG Security proved its professionalism and service quality was above its competitors.
The property is located on a busy road and compromises of modern, purpose built, retail units for established out of town retailers.
The managing agent for the site has been experiencing difficulties, with traveller encampments, graffiti and trespassing after hours. ESG Security has acted swiftly to meet the client’s requirements.
The property will now benefit from having uniformed SIA licensed officers on-site, 24-hours a day seven days a week. Officers at the retail park have undertaken specialist courses, such as:
• First Aid Training
• Defibrillator Training
• Counter Terrorism Training
• Customer Care Training
• Conflict Management Training
• General Disability Awareness Training