Many of our customers require discerning reception security. Therefore ESG Security front of house staff, are selected and recruited specifically based on their ability to provide great customer service.
Our commitment to providing front of house staff, with excellent customer liaison skills and general security knowledge, is underpinned by the development of a bespoke NOCN training programme, incorporating vital SIA training elements.
ESG Security will seamlessly combine reception; concierge; switchboard and other call services, with security, to create a secure environment for your workplace. This will also enable personnel to deal with a much wider array of queries, tasks and responsibilities than conventional reception staff.
What is the bespoke training course?
ESG Security is accredited by the NOCN, a UK leading provider of industry-focused education. As an approved training partner, our expert trainers can work with our customers, to deliver a bespoke training programme, for SIA approved front of house staff.
:: Specialist front of house training
:: Advanced training also available
Your visitors understand the threats your organisation faces, and expect robust security measures to be put in place to reassure and protect them. However there needs to be a balance, and just as important is providing visitors with a warm welcome and smooth journey through your premises, making their visit efficient and enjoyable.
A great reception service can allow you to blend these compelling needs and go over and above to impress visitors. Protect your staff and visitors whilst also making a great impression. By bringing security and front of house together you can increase efficiencies whilst maintaining effectiveness, and even realise cost-savings and greater brand promotion.