ESG Security provides a professional keyholding service and alarm response service to ensure your property is always secure and never left in a vulnerable state. Keys are held in a secure environment that is fully compliant with BS 784 assuring businesses that customer keys or passcodes are in safe hands. In the event of an alarm activation, our 24-hour control room is alerted of a site alarm and a vehicle-based security officer is quickly dispatched to your premises.
To comply with the Security Systems Policy of the National Police Chiefs Council (NPCC), activations are responded to within 20 minutes. Upon arrival, the security officer will carry out a patrol to determine the cause of the alarm and check for signs of vandalism and trespass. Findings are reported to our control room and the necessary actions are taken in accordance with your company’s escalation procedures.